Customer Service

In our knowledge base you will find a collection of articles and blogs
on various topics and the use of our products. For example, learn
everything about Energetic Purification. Do you want to know more about
Religion & Spirituality? We have also written a number of
interesting articles about this.

Visit our knowledge base

After registration you can place your order. For this you can choose one of the following payment methods.

• iDeal
• Bank transfer
• Visa
• Mastercard
• Paypal
• Bancontact - MISTER CASH
• Sofort Banking
• Giropay
• Maestro
• Mondu

For some of the payment methods there can be an additional payment. These costs can be seen before placing the order.

If you have any questions about a payment please feel free to contact us.

We deliver our products within Europe with DHL, and we also deliver outside Europe on request. 
You can see the shipping costs during checkout; below you can see how long we need to ship your products within Europe.

Basic dimensions (L x W x H)
Maximum weight per package 31.5 kg
Minimum dimensions per package L 15 X W 11 X H 3.5 cm
Maximum dimensions per package L 120 X W 60 X H 50 cm

Shipping costs

From €250, shipping is free within the Netherlands, Belgium, Germany and France.

Do you have any questions? Feel free to contact us!

Shipping days

The shipping days are an indication

Country	Shipping time
Netherlands	3 days
Belgium	3 days
Bulgaria	5 days
Denmark	4 days
Germany	3 days*
Estonia	4 days
Finland	5 days
France **	4 days*
Greece	5 days
United Kingdom	4 days*
Hungary	5 days
Ireland	4 days
Italy	5 days*
Croatia	6  days
Latvia	5 days
Lithuania	5 days
Luxembourg	3 days
Norway	5 days *
Austria	5 days
Poland	4 days
Portugal	5 days
Romania	4 days
Slovenia	4 days
Slovakia	4 days
Spain	4 days *
Czech Republic	4 days
Sweden	5 days *
Switzerland	5 days

* delivery time is an indication and depends on the postal code
** also delivered to Monaco

We guarantee the good quality of our products. If, and as far as,
guaranteed, this guarantee will consist of the guarantee given by the
supplier of the product. We do not give any other guarantees than what
is legally stipulated. If for whatever reason we are liable for
(product) damage, a buyer will at best have the right to a legal damage
compensation. We are never liable for indirect or follow-up damages, nor
loss of sales and/or loss of product.

All times of delivery are indicated approximately, and are valid only when all details about the delivery will be known.

Delivery of an order by us may be carried out in part, depending on readiness or availability of goods. In such case the invoices sent by us together with those separate deliveries are to be paid by the buyer as stated in article 3of our General terms and conditions.

Times of delivery will be kept as much as possible, but a buyer will not have the right of refusal of goods, refusal of payment of the purchased amount or compensation, when these times are being exceeded.

All reclamations concerning the delivered goods are to be submitted within 8 days after receipt of the goods. After this period no such reclamations will be accepted. Goods delivered by us may only be returned after our explicit approval. Returned goods will only be accepted at our door when shipped post-paid. Any reclamation does not suspend the obligation of payment.

General Terms & Conditions

Article 1

All our offers, price lists and other publications are not binding, unless the contrary have been emphatically provided in writing. These terms are part of every contract or agreement by us with a buyer, and these are applicable to all completed orders under such agreement. No stipulations, conditions or whatever usage of buyers are part of the agreements made with us, and such stipulations, conditions or usage do not bind us in any way as such, unless we accepted these explicitly and in writing. In case of contrariety of these conditions with those of a buyer, our conditions prevail, unless we have confirmed to the buyer in writing that his conditions will prevail.

Article 2

Our sales and deliveries are at current fixed prices. All mentioned prices hold, unless otherwise has been agreed in writing, excluding sales tax. For packing materials, like cases, crates, containers, pallets and such which are not meant for use only once, a deposit may be charged. When returned, providing the described packing material is still in good condition, the charged deposit will be credited or settled. All rises in prices, caused by changes in exchange rates, upward thrust by ancillary suppliers, administrative measures by the government, or by any cause out of our hands, can be charged by us to the buyer We reserve the right to charge an extra 2% on our invoices for payment exceeding the  payment terms.  

Article 3

Net payment of our invoices need to be paid within 30 days. In case of late payments we are entitled to charge interest on top of the amount of the invoice, or on our eventually unpaid account, of 2% per month, while part of a month will be considered as a whole month, with a minimum of € 5,00 monthly. Should a buyer after that  still fail to pay, or should before or during delivery of the goods a doubt arise about the solvency of the buyer, we will maintain the right to demand extra warrants, and suspend further deliveries, until in our opinion sufficient warrants have been given. If and such is only subject to our judgment no such warrants are provided, we are entitled to hold further orders or agreements, and/or consider these to be dissolved, without prejudice to our compensation claims. Delay in eventual further deliveries and/or results of above-mentioned actions will be completely charged to the buyer at his risk. In default of payment by the buyer the judicial as well as non-judicial cost will be charged to buyer. The non-judicial cost will amount to 15% of the original amount(s) plus interest, excluding sales tax, with a minimum of € 50,00 excluding sales tax. If we feel it necessary to file buyers petition in bankruptcy, he will be charged with the cost of such a petition as well. We maintain the right, when the term of payment has been exceeded, to fill future orders only on terms of cash on delivery. In case of dispute, EC law will prevail in court.

Article 4

Apart from the risk of a buyer, considering delivered goods, we maintain our right of ownership of such goods, until purchase money and interests and extra costs, if any, has/have been paid by the buyer. The same applies if a purchase/invoice amount has been booked in a current account or a credit balance. In such case our right of ownership will be secured in regard of our claims to the balance, contingently added with interest and costs.

Article 5

In case of force majeure, meaning a circumstance which is out of our control, nor is within reasonable control, and subsequently makes it impossible to deliver any ordered or purchased goods, we will be released from our obligations considering the agreement(s) made with the buyer. In such case buyer cannot demand any compensation of damages from us whatsoever. In case of temporary force majeure, we maintain the right to extend time of delivery on the expected delay of the temporary suspended delivery because of farce majeure. In such case we will inform the buyer about the delay because of a farce majeure in writing or by phone.

Article 6

All times of delivery are indicated approximately, and are valid only when all details about the delivery will be known. Delivery of an order by us may be carried out in part, depending on readiness or availability of goods. In such case the invoices sent by us together with those separate deliveries are to be paid by the buyer as stated in article 3. Times of delivery will be kept as much as possible, but a buyer will not have the right of refusal of goods, refusal of payment of the purchased amount or compensation, when these times are being exceeded. All reclamations concerning the delivered goods are to be submitted within 8 days after receipt of the goods. After this period no such reclamations will be accepted. Goods delivered by us may only be returned after our explicit approval. Returned goods will only be accepted at our door when shipped post-paid. Any reclamation does not suspend the obligation of payment.

Article 7

If a buyer wishes purchased goods to be delivered at buyers request, this does not relieve him from his obligation of payment before due date, and invoices will have to be paid accordingly. Goods not yet delivered, waiting at buyers request, will be held in our storehouses on the buyers account and risk, unless otherwise has been agreed in writing.

Article 8

We guarantee the good quality of our products. If, and as far as, guaranteed, this guarantee will consist of the guarantee given by the supplier of the product. We do not give any other guarantees than what is legally stipulated. If for whatever reason we are liable for (product) damage, a buyer will at best have the right to a legal damage compensation. We are never liable for indirect or follow-up damages, nor loss of sales and/or loss of product.

Article 9

If we deliver ordered goods to a client on approval, or in consignation, this client will be held completely responsible for such delivered goods, even when exposing or exhibiting those goods. Any depreciation because of damaging or otherwise to goods delivered on approval or in consignation will be charged to clients account.

Article 10

Only and exclusively the Dutch right is applicable to all our offers, bargains and agreements. All disputes between us and buyers will exclusively be judged by the Civil Judge of the Netherlands. These terms have been registered at the Chamber of Commerce Rotterdam, the Netherlands.