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Discover more in our FAQ
How can I become a B2B customer?
How can I become a B2B customer?
Hello! Registering with us is very easy. You just need to create an account with your company name and details and confirm your email. You will have immediate access to wholesale prices and your control panel.
What is the minimum order value?
What is the minimum order value?
Our minimum order is €100 (VAT and shipping costs not included). And you
get a 5% discount on your first order! (You will receive a discount
code by email, valid for 2 days).
How fast is shipping?
How fast is shipping?
Most orders are shipped within 24-48 business hours. Delivery within the EU usually takes 2-4 business days.
What payment methods do you accept?
What payment methods do you accept?
We accept bank transfer, credit cards, PayPal, and more options available at checkout (depending on your country).
Where do you ship?
Where do you ship?
We ship throughout Europe and worldwide. Shipping costs are calculated at checkout based on destination and order size. For special requests, contact us directly: customercare@eastern-trading.com
Do you offer free shipping?
Do you offer free shipping?
Yes! We offer free shipping on orders that meet the requirements for several European countries:
- Netherlands, Germany, France, Belgium: Free shipping on orders over €250
- Spain: Free shipping on orders over €300
For orders below these amounts and other EU destinations, we offer competitive shipping rates throughout Europe.
Free shipping is automatically applied at checkout when you meet the minimum requirements for your country.
Can I get help choosing products?
Can I get help choosing products?
Of course! Our team offers personalized product consulting, information
about market trends, and tailored product recommendations. Contact us by
phone or email (Mon-Fri, 8:30 AM - 5 PM CET) for expert advice on how
to optimize your inventory.
